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    FAQs

    Where can I find the best rates?

    The best rates available on the internet can be found at https://glasgow.frasershospitality.com/en. Don't forget to check out https://glasgow.frasershospitality.com/en/offers.html to take advantage of the best deals. If you require further assistance, please feel free to contact us at sales.glasgow@frasershospitality.com or +44 (0)141 553 4288.

    Facilities & Services

    What are the services and facilities offered?

    In addition to 24/7 security and CCTV surveillance as well as 24/7 Reception and Concierge services, Fraser Suites Glasgow features fully-furnished serviced residence with modern and well-equipped kitchenettes and more. For a full list of services and facilities, please visit https://glasgow.frasershospitality.com/en/facilities.html.

     

    Are there fitness facilities provided?

    Yes, there is a fitness centre is open from 7.00am to 10.00pm for our in-house guests. Please approach Reception for a keycard and the necessary forms.

    Is internet access provided?

    Yes, guests can enjoy complimentary high-speed Wi-Fi access in-room and around the property.

    What is the check-in time?

    Check-in time is 2.00pm.

    What is the check-out time?

    Check-out time is 11.00am.

    What time is breakfast served?

    Breakfast is served everyday in our Breakfast Suite from 7.00am to 10.00am on weekdays and from 8.00am to 11.00am on weekends.

    What is the cost of breakfast?

    Breakfast is available at GBP 7.50 per person. Prices exclude prevailing taxes.

    What are the available dining options?

    A range of local supermarkets are available at your doorstep and the fully-equipped kitchenette provides you with the convenience to cook in your apartment. Guests can also benefit from up to 30% off local partner restaurants. Please feel free to approch the Front Desk for recommended take away services to your apartment.

    Are laundry services provided?

    Yes, laundry service is available subject to additional charges. There is also a self-serivce laundry area with washers and dryers for your use. Complimentary detergent is available at Front Desk. Please feel free to contact our Front Desk for more details.

    What are the type of beds provided?

    All the apartments have either a Double or King bed. Twin-bed configurations are available on request. Please state at the time of booking.

    Should you require more information, please feel free to contact us at sales.glasgow@frasershospitality.com or +44 (0)141 553 4288.

    Are baby cots and extra beds available?

    Yes, complimentary baby cots are subject to availability. Extra beds for children up to the age of 13 year are also available upon request at GBP 15 per night.

    Please feel free to contact our Front Desk for more details.

    Are newspapers provided?

    Yes, newspapers can be ordered and are charged accordingly.

    Are the residences disabled-friendly?

    Yes, Fraser Suites Glasgow is disabled-friendly with two apartments that are fully accessible with wet room bathrooms and a further 2 accessible rooms with a bath/shower combo. 

    Is on-site parking available and what is the cost?

    Guests receive 25% discount at the multi storey carpark adjacent to Fraser Suites (Q Park) which costs approximately £12 for 24 hours. Please approach the Front Desk for more details.

    Is airport shuttle service provided?

    Unfortunately, airport shuttle service is not available. However, limousine service or taxi can be arranged upon request. Please feel free to approach our Front Desk for more details.

    What is the cost of hotel/service residence limousine services?

    Limousine or Taxi service can be arranged upon advance request. The approximate cost is GBP 45 each way. Please feel free to approach our Front Desk for more details.

    What are the reception operating hours?

    The reception operates and is available 24/7.

    Is it possible to store my luggage at the hotel before check-in?

    Yes, it is possible to store your luggage at the property. Please feel free to approach our Front Desk for more details.

    Location

    How do I get to the hotel?

    Fraser Suites Glasgow is located is in the heart of Glasgow City Centre, a 5-minute walk from Queen Street Station and a 10-minute walk from Central Station. It is a 20-minute taxi ride from Glasgow International Airport and well-connected to the M8 motorway (nearest junction is 15).

    How to reach the hotel from the airport?

    It takes approximately a 20 minutes taxi ride from Glasgow International Airport to the property and costs around £25.  You can also use the shuttle service that will drop you at George Square or Buchanan Bus Station which costs approximately £8.00/one way.  Alternatively, feel free to contact us to arrange an airport transfer service prior to your arrival.

    Are there any recommended attractions in Glasgow?

    Glasgow is a cosmopolitan city with so much to offer. Explore the history of Glasgow at the People’s Palace at Glasgow Green and experience some of the world’s finest art at the famous Kelvingrove Art Gallery. Find out more about the attractions at https://glasgow.frasershospitality.com/en/attractions.html. Please feel free to approach our Client Relations Executive for more recommendations.

    Where are the closest bank, ATM and exchange office located?

    There is a Barclays bank on Argyle Street, which is just a 5- to 10-minute walk from Fraser Suites Glasgow. There is a currency exchange located a 2-minute walk from the property. Please feel free to approach our Front Desk for directions or more details.

    Where can I go for shopping?

    Glasgow’s famous Style Mile including Buchanan Street, Argyle Street and Sauchiehall Street are just a short walk away. These streets are home to one of the biggest collections of high street shops and shopping centres such as Buchanan Galleries, The St Enoch Centre and Princes Square.  Take in the style of Glasgow’s designer shops, many of which are found on Ingram Street, a two minute walk from the property.   

    Glasgow is Scotland with Style and is the second most popular place for shopping breaks outwith of London. 

    Policies

    What is the cancellation policy?

    Our cancellation policy depends on the offer which you have selected. In each case it is explained on our website. If you require any further information, feel free to contact us.

    Is there a supplement for children?

    Children from the age of 0-3 that are able to share existing bedding are free of charge.  Cots are available on request.

    Depending on apartment type (Studio Deluxe and One Bedroom Deluxe Apartments take up to 2 people, One Bedroom Executive Apartments take up to 3 people and Two Bedroom Deluxe Apartment s take up to 4), children from the age of 4-12 requiring an extra roll away bed will be charged at £15 per night. 

    What is the maximum number of guests allowed in each residence type?

    Studio and 1 Bedroom Apartments can accommodate 2 adults.

    2 Bedroom Apartments can accommodate 4 adults.

    Extra beds and cots are available on request at an additional charge.

    Should you require more information, please feel free to contact us at sales.glasgow@frasershospitality.com or +44 (0)141 553 4288.

    Are pets allowed?

    Yes, Fraser Suites Glasgow is a pet-friendly property.